F.A.Q.
Frequently Asked Questions
Everything you need to know about our facilities, accommodations, and staff.
When are our office hours?
Monday through Friday
8:00AM – 11:00AM and
3:00PM – 5:00PM
Saturday
3:00PM – 5:00PM
Sunday
Appointments Only
—————————————————
If these hours do not work for you, please contact us at least 1 day in advance to schedule an appointment. Unscheduled dropoffs or pickups outside office hours will incur a fee.
What are our accommodations?
Dogs:
– Spacious climate controlled indoor suites
– Multiple trips to our secure outdoor runs
– Playtimes in the big yard or indoor rec area
Cats:
– Special kitty condos designed for comfort and fun
– Playtimes in our safe and quiet cat room
—————————————————
All pets are given beds, blankets, fresh water, and toys. Owners are welcome to bring their pets’ own bedding or toys, as well as anything else they feel will help their pet settle in.
What will happen during my pet’s stay?
We make sure every pet has recreation time outside their suite. We have playtimes with enrichment toys and treats.
Dogs are cycled through our outdoor area multiple times a day so they have plenty of opportunity to relieve themselves and get some fresh air.
We do not allow all dogs off-leash in our outdoor space, but every dog is guaranteed outdoor recreation, either one-on-one with staff or with our play group if owners enroll them and they pass our behavioral screening.
We play music specifically designed for dogs and cats to set a soothing ambiance for our guests, and owners can opt into Dog TV, where we play videos for your pup to enjoy.
Pets are fed twice daily unless otherwise instructed by owner. We recommend owners supply us with their pet’s regular food, otherwise pets will be enrolled in our meal plan.
Cats may be given individual playtime outside of their condos, but are never taken outdoors.
Services & Rates
Daycare*
$25/day per pet
Overnight Boarding
$25/night per cat
$33/night per dog
We offer a $3/night discount for dogs that can peacefully share a suite. Dogs must be able to eat together to qualify.
Pets that have not been spayed or neutered incur a $5 fee applied per day/night for both dogs and cats.
Pets do not interact with each other unless they are from the same household or are enrolled in our play group. We will not board more than 2 pets together in the same suite except under special circumstances. We never board cats and dogs together.
* Daycare: pets are dropped off and picked up on the same day. Daycare fees do not apply to pets that stay overnight.
What additional services do we provide?
Meal Plan ($2/day)
It’s always best to keep your pet on the same diet they have at home, but if you forget their food, no need to worry. Owners can opt into our in-house meal plan.
Dog TV ($2/day)
We play videos designed to entertain your beloved canine. Limited availability.
Doghouse ($10)
If your pup loves their alone time, owners can choose to have a doghouse or crate placed inside the suite for a little extra privacy. The $10 is a one-time payment, not a recurring charge.
Grooming?
We have dog bathing here at Furbaby’s!
For our overnight guests, we offer a Spa Package that includes a wash, blow-dry, brush-out, nail trim and scented spritz before they return home, all for a flat rate of $30.
Otherwise, our rates vary depending on several factors, including the dog’s size and owner’s needs. Ask about our bathing services and we will be glad to provide you with an exact quote!
Please note: our bathing services include everything offered by a groomer except cutting and styling fur. If a dog is severely matted and must be shaved, the owner must give explicit consent knowing it will be done for the dog’s health and comfort and not for aesthetics.
We do not offer cat grooming or bathing at this time.
Deposits
We require a deposit to book a reservation around these holidays:
New Years, Spring Break, 4th of July, Thanksgiving, and Christmas
This deposit will equal the cost of the first night’s stay, and is refundable up until 1 week prior to the dropoff date. After that, it will either be applied to the boarding fee when you pick up your pet, or will be forfeit.
Otherwise, we don’t require a deposit, but we greatly appreciate letting us know if your pet will no longer be coming to stay with us.
Age Restrictions
Puppies must be 6+ months old or have full adult immunizations
Kittens must be 5+ months old or have full adult immunizations
All other age groups are welcome!
Vaccination Policy
All pets must be current on vaccinations. Proof that a pet has been vaccinated must be provided before check-in. We cannot board a pet without it.
Dogs must have rabies, distemper (DHPP), and bordetella vaccinations.
Bordetella must be given at least 2 weeks before check-in to build immunity. Owners may sign a waiver to opt out of our bordetella requirement.
Cats must have rabies, FVRCP, and FeLV vaccinations.
A recent negative feline leukemia test may be accepted instead of the FeLV vaccine. Owners may sign a waiver to opt out of our FeLV requirement.
We recommend heartworm prevention, but it’s not necessary to board with us.
We also recommend flea and tick prevention. If parasites are found on pets during their stay, they will be treated and the cost added to the bill.
Where are we located?
900 W Pinon Street
Farmington, NM 87401
We are located west of San Juan Regional Medical Center, east of the San Juan River, and south of La Terraza Apartments.
How can we be contacted?
Call or text: 505-932-8970
Email: info@furbabyresortnm.com
Call or text via Whatsapp
Or visit us in person!
900 W Pinon Street
Farmington, NM